EN

4.5

Google rating

123 reviews · 17% replied

8

Years of activity on Google

Québec City, Quebec

Yves Rocher

Not an award winner

Yves Rocher
Yves Rocher
Yves Rocher
Yves Rocher

AI summary

What the reviews say

Customers love the friendly staff, wide product range and pleasant atmosphere, though occasional service lapses and pricing inconsistencies are noted.

AI-generated from 68 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in Mar

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Warm, attentive staff especially Oceane and Geneviève
  • Large selection of skincare, hair and fragrance products
  • Clean, well‑organized store layout
  • Frequent promotions and good value for money
  • High‑quality natural and bio‑certified products

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent service quality on busy days
  • Occasional pushy upselling
  • Price differences between online and in‑store bookings

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessproduct varietypricingservice consistency

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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