4.2

Google rating

45 reviews · 7% replied

11

Years in business

Chicoutimi, Quebec

Yves Rocher

Not an award winner

Yves Rocher
Yves Rocher
Yves Rocher

AI summary

What the reviews say

Customers generally love the product range and the attentive staff, though a few report rude encounters and occasional closures.

AI-generated from 24 reviews. May contain inaccuracies.

Reviews per month

Peak: 3 reviews in Dec

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, knowledgeable staff (e.g., Léa, Sabrina)
  • High‑quality cosmetics and skincare
  • Helpful personalized advice
  • Pleasant store ambiance
  • Good value for premium products

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent opening hours
  • Occasional rude or dismissive employees
  • Limited coupon availability

Recurring themes

Topics customers talk about most often in their feedback.

staff attitudeproduct qualitypricingstore hourswaxing service

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

Loading reviews…