EN

4.7

Google rating

84 reviews · 51% replied

8

Years of activity on Google

Québec City, Quebec

XO Institut Inc.

Not an award winner

AI summary

XO Institut is a chic beauty salon in Québec City offering hair styling, aesthetic treatments, massage therapy, and event services. They also sell a range of beauty products and provide online booking for most services. The salon operates Monday to Saturday with extended hours on weekdays.

XO Institut Inc.
XO Institut Inc.
XO Institut Inc.
XO Institut Inc.

AI summary

What the reviews say

Most clients rave about the talented staff, friendly atmosphere and high‑quality results, though a few have experienced missed appointments and color mishaps.

AI-generated from 44 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in Sep

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Skilled stylists like Naomie, Marie and Jade
  • Warm welcome with drinks and comfy waiting area
  • Consistently accurate cuts and color matching
  • Wide range of services (hair, nails, makeup, brows)
  • Professional use of premium products (Davines, etc.)

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional last‑minute appointment cancellations
  • Some color results did not meet expectations
  • Higher price point for premium services

Recurring themes

Topics customers talk about most often in their feedback.

staff expertisecustomer serviceappointment reliabilitypricing

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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