/100
51
InputKit score
3.5
Google rating
133 reviews · 40% replied
9
Years of activity on Google
AI summary
What the reviews say
Customers love Wolseley Laval’s knowledgeable, friendly staff and the large inventory at good prices, but many complain about slow, inconsistent service and order mishaps.
AI-generated from 82 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable staff (Franky, Martin, Jean‑Pierre, etc.)
- Fast early‑morning service for contractors
- Wide product selection and competitive prices
- Friendly, courteous assistance praised by many
- Effective problem‑solving for complex orders
Areas to watch
Friction points or concerns that come up more than once.
- Rude or unhelpful counter service
- Frequent order errors and long delays
- Perceived contractor‑only policy
- High minimum purchase and return fees
Recurring themes
Topics customers talk about most often in their feedback.
staff expertisewait timeorder accuracypricingcontractor focus
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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