4.1

Google rating

83 reviews · 90% replied

10

Years in business

Québec City, Quebec

Voyages Transat

Not an award winner

Voyages Transat
Voyages Transat
Voyages Transat
Voyages Transat

AI summary

What the reviews say

Customers love the personalized service and friendly agents, though occasional staff shortages and closed doors cause frustration.

AI-generated from 48 reviews. May contain inaccuracies.

Reviews per month

Peak: 13 reviews in Jan

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Highly attentive agents (Léony, Jenny, Johannie)
  • Tailored travel planning exceeds expectations
  • Competitive pricing and good destination variety
  • Quick response and follow‑up on questions
  • Consistently smooth booking and travel execution

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent opening hours / closed doors
  • Long wait times on phone or no answer
  • Occasional rushed or uninterested staff

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinesscustomized itinerariespricingavailability

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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