/100
56
InputKit score
4.2
Google rating
41 reviews · 71% replied
8
Years in business
AI summary
What the reviews say
Customers praise the knowledgeable agents and personalized help, but note occasional wait times and hard‑to‑reach staff.
AI-generated from 23 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly knowledgeable agents (Isabelle, Gabrielle, Karine)
- Attentive, patient service and detailed follow‑up emails
- Professional handling of itinerary changes
- Friendly and courteous reception
- Good travel advice and budget options
Areas to watch
Friction points or concerns that come up more than once.
- Long phone wait times
- Some staff seem rushed or unhelpful
- Difficulty reaching a counselor
- Occasional price increases
Recurring themes
Topics customers talk about most often in their feedback.
staff expertisecustomer servicecommunicationpricing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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