/100
62
InputKit score
4.5
Google rating
75 reviews · 24% replied
9
Years in business
AI summary
What the reviews say
Customers rave about the agency’s attentive staff, personalized itineraries and hassle‑free support, though a few have experienced booking errors.
AI-generated from 52 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable agents (Josée, Annie‑Pier, Sylvilay)
- Quick, reliable responses even from abroad
- Tailored trips and exclusive hotel deals
- Strong assistance with travel disruptions
- Consistently high service quality over years
Areas to watch
Friction points or concerns that come up more than once.
- Occasional booking mistakes (e.g., mismatched connections)
- Inconsistent handling of last‑minute changes for some
- Limited weekend staffing reported by a few
Recurring themes
Topics customers talk about most often in their feedback.
staff responsivenesscustomized itinerariestravel issue supportbooking accuracy
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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