58
InputKit score
4.9
Google rating
26 reviews · 65% replied
1
Years in business
Québec City, Quebec
Voyages Mél Guillemette - Québec
AI summary
Voyages Mél Guillemette is an online travel agency based in Québec with more than 750 travel advisors and three physical branches in Québec City, Lévis and Sainte‑Marie‑de‑Beauce. It sells vacation packages, flights, all‑inclusive deals and group travel to destinations across Canada, the United States, Europe, the Caribbean, Asia and Africa, and also offers travel insurance, contests and gift certificates. Customers can book directly with an agent or use the website’s search tools to customize trips by duration, hotel, and number of travelers.
AI summary
What the reviews say
Customers rave about the agency’s personalized service and knowledgeable staff, though a few note occasional miscommunication on details.
AI-generated from 21 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly attentive agents (Sammy‑Jo, Alexandre, Mélanie)
- Tailored itineraries that match client preferences
- Excellent hotel and activity recommendations
- Fast, efficient communication for most requests
Areas to watch
Friction points or concerns that come up more than once.
- Occasional misinformation on transfers or schedules
- Email response times can be slow
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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