56
InputKit score
4.6
Google rating
170 reviews · 55% replied
7
Years in business
Levis, Quebec
Voyages Mél Guillemette -Lévis
AI summary
Voyages Mél Guillemette is a Quebec‑based travel agency that operates both online and through a network of over 750 travel advisors across several branches in Lévis, Sainte‑Marie‑de‑Beauce and Québec City. It sells vacation packages, group travel, travel insurance and related services, offering departures from many Canadian cities to destinations worldwide.
AI summary
What the reviews say
Customers rave about the agency’s attentive staff and personalized travel planning, though occasional booking hiccups and communication gaps have been reported.
AI-generated from 111 reviews. May contain inaccuracies.
Reviews per month
Peak: 14 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, responsive agents (Janelle, Annick, Melanie)
- Tailored itinerary suggestions
- Competitive pricing and good value
- Smooth handling of changes and issues
- Wide range of destinations and cruise options
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on some inquiries
- Occasional booking errors or mis‑communication
- Limited shade on certain beach resorts
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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