61
InputKit score
4.9
Google rating
463 reviews · 100% replied
7
Years in business
Mascouche, Quebec
Voyages Isana inc.
AI summary
Voyages Isana is a travel agency based in Mascouche, Quebec, that helps clients plan and book a variety of trips, including custom itineraries, cruises, corporate travel, group vacations and destination weddings. They also offer travel insurance, exclusive group rates and specialized services for Club Med, sports trips and themed tours.
AI summary
What the reviews say
Customers rave about Voyages Isana’s attentive, knowledgeable agents and seamless travel planning, with only occasional hiccups on pricing or limited hotel options.
AI-generated from 411 reviews. May contain inaccuracies.
Reviews per month
Peak: 29 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, friendly responses to every question
- Agents remember personal preferences and tailor itineraries
- Handles emergencies (cancellations, flight issues) smoothly
- Clear, detailed pre‑trip information and documents
- Wide range of destinations and all‑inclusive resorts
Areas to watch
Friction points or concerns that come up more than once.
- A few reviewers mention higher prices than DIY booking
- Occasional limited hotel choices at certain resorts
- Rare delays in email replies during peak periods
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…