58
InputKit score
4.7
Google rating
1,133 reviews · 12% replied
10
Years of activity on Google
Salaberry-de-Valleyfield, Quebec
Voyages Gendron
AI summary
Voyages Gendron is a travel agency based in Salaberry‑de‑Valleyfield that lets customers book flights, hotels, car rentals and a wide range of vacation packages. They offer individual and group trips, including cruises, ski and bike adventures, short tours, and specialized tours with partners like Club Med and major cruise lines.
AI summary
What the reviews say
Customers love Voyages Gendron for its attentive agents and upbeat guides, noting smooth logistics and helpful support even when travel hiccups arise.
AI-generated from 860 reviews. May contain inaccuracies.
Reviews per month
Peak: 36 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly praised agents (Nancy, Chantal, Charles‑Antoine) for responsiveness
- Guides and drivers (Rock, Linda, Sacha) consistently friendly and professional
- Well‑organized itineraries with good hotel and meal choices
- Quick problem‑solving during airline strikes or travel hiccups
- Variety of trips (cruises, ski, bike, cultural tours) praised
Areas to watch
Friction points or concerns that come up more than once.
- Occasional delays in returning calls or emails
- Some travelers find a few itineraries too packed or pricey
- Rare bus or accommodation issues reported
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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