53
InputKit score
4.4
Google rating
301 reviews · 12% replied
10
Years in business
Sherbrooke, Quebec
Voyages CAA-Québec
AI summary
Voyages CAA‑Québec is a travel agency network with 13 locations across Quebec that helps members and the public plan and book trips, offering services like flight and hotel reservations, cruises, Disney vacations, and travel insurance. Their centres also provide passport‑photo services, visa assistance and personalized travel advice from CAA‑qualified consultants. The agency is part of the broader CAA‑Québec membership program, which includes roadside assistance and other member benefits.
AI summary
What the reviews say
Customers generally praise the quick, friendly service and convenient travel‑related offerings, but a few report poor communication and occasional pricing frustrations.
AI-generated from 139 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast passport and international‑driver‑license photos
- Courteous, bilingual staff
- Wide selection of travel accessories and guides
- Convenient SAAQ services (vehicle registration, permits)
- Helpful travel insurance discounts
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on phone/email inquiries
- Some staff perceived as rude or unhelpful
- Higher prices on accessories and fees
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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