58
InputKit score
4.3
Google rating
396 reviews · 13% replied
11
Years of activity on Google
Pointe-Claire, Quebec
Voyages CAA-Québec
AI summary
Voyages CAA‑Québec is a travel agency network with 13 locations across Quebec that helps members and the public book flights, hotels, cruises, car rentals and organized trips. It also offers travel planning services, passport‑photo stations, visa assistance and travel insurance, all as part of the broader CAA membership benefits.
AI summary
What the reviews say
Customers praise Voyages CAA‑Québec for quick, friendly service—especially for International Driver’s Permits—and appreciate the helpful staff and the convenience of having SAAQ services under the same roof.
AI-generated from 199 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, often walk‑in service for International Driver’s Permits
- Friendly, courteous staff (many name‑drops like Thalia, Sam, Elise)
- Convenient one‑stop for SAAQ, travel insurance and accessories
- Clear signage: CAA line separate from SAAQ queue
- Reasonable pricing for permits and travel products
Areas to watch
Friction points or concerns that come up more than once.
- Long lines during peak hours, especially when SAAQ crowd spills over
- Limited weekend hours and early closing
- Occasional rude or unhelpful interactions
- Some complaints about mailing delays and pricing of travel items
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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