54
InputKit score
4.3
Google rating
282 reviews · 25% replied
Montreal, Quebec
Voyages CAA-Québec
AI summary
Voyages CAA‑Québec is the travel‑agency arm of the CAA membership network in Quebec. It operates 13 centres where members and the public can meet travel advisors, book flights, hotels, cruises and all‑inclusive packages, and get services like passport photos, visas and travel insurance. The agency also provides travel planning tools and assistance, and integrates with CAA’s broader roadside‑assistance and member‑benefit programs.
AI summary
What the reviews say
Customers love the quick, friendly service for International Driving Permits and the helpful travel shop, but a few staff members have been reported as rude and the office lacks weekend hours.
AI-generated from 151 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast processing of International Driving Permits
- On‑site passport‑style photo booth
- Polite and efficient staff (e.g., Sarah, Alain)
- Wide selection of travel gear and guides
- Early opening hours for members
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent staff attitudes, occasional rudeness
- No weekend service
- Long wait times when understaffed
- Phone support hard to reach
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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