59
InputKit score
4.3
Google rating
230 reviews · 25% replied
10
Years in business
Gatineau, Quebec
Voyages CAA-Québec
AI summary
Voyages CAA‑Québec is a travel agency that helps members and the public plan and book trips, offering services like flight‑and‑hotel packages, cruises, Disney vacations, and organized tours to destinations worldwide. They also provide related travel support such as passport‑photo services, visa assistance, travel insurance, and a trip‑planning tool called TripTik. With 13 physical centers across Quebec and a call centre (1‑844‑869‑2439), customers can meet travel advisors, shop at an on‑site boutique, and get personalized travel advice.
AI summary
What the reviews say
Customers generally praise the friendly, bilingual staff and fast service for permits and travel accessories, but occasional staffing gaps and unclear fees cause frustration.
AI-generated from 109 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, bilingual front‑desk staff
- Quick processing of international driver permits
- Wide selection of travel accessories at reasonable prices
- Helpful photo services for passports, even for babies
- Convenient location with ample parking
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent information on fees (e.g., photo costs)
- Long wait times or closed weekends
- Occasional rude or unhelpful interactions
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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