59
InputKit score
4.7
Google rating
1,613 reviews · 61% replied
11
Years of activity on Google
Montreal, Quebec
Voyages Bergeron Inc
AI summary
Voyages Bergeron is a Montreal‑based travel agency that sells vacation packages—including all‑inclusive, family and solo trips—cruises, guided tours, flights, hotels, car rentals and travel insurance. Customers can book online, by phone or in‑person by appointment, and the agency offers flexible payment options like FlexPay. It serves destinations across the Caribbean, Central America, Europe, the United States and Canada.
AI summary
What the reviews say
Customers love the easy online booking, fast service and generous mail‑in rebates, but occasional phone‑wait times and a few mishandled changes hurt the experience.
AI-generated from 1282 reviews. May contain inaccuracies.
Reviews per month
Peak: 68 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Intuitive website with powerful filters
- Quick document delivery after booking
- Helpful, friendly agents (e.g., Oyana, Roxanne)
- Competitive prices and mail‑in rebates
- Responsive email and chat support
Areas to watch
Friction points or concerns that come up more than once.
- Long hold times on phone during peak periods
- Inconsistent follow‑up on last‑minute changes
- Occasional hidden fees or price jumps
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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