56
InputKit score
4.3
Google rating
44 reviews · 68% replied
8
Years of activity on Google
Saint-Jérôme, Quebec
Voyage Vasco St-Jérôme
AI summary
Voyage Vasco is a travel agency based in Saint‑Jérôme, Quebec, that sells a wide range of vacation packages, including cruises, hotel stays, and all‑inclusive tours to destinations across North America, the Caribbean, Europe, Asia and more. It also offers travel insurance, financing options and personalized advice through its network of local agents.
AI summary
What the reviews say
Most travelers praise Voyage Vasco St‑Jérôme for its upbeat, helpful staff and fast, personalized service, though a few callers report phone‑line frustrations.
AI-generated from 30 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable agents (Tania, Stéphanie, Kristina)
- Quick response and callbacks
- Personalized itinerary advice
- Professional handling of hotel changes
- Overall high satisfaction with bookings
Areas to watch
Friction points or concerns that come up more than once.
- Occasional phone‑answering problems
- Rare cases of unexpected room fees
- Some callers felt a lack of empathy
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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