/100
59
InputKit score
4.6
Google rating
28 reviews · 68% replied
9
Years of activity on Google
AI summary
What the reviews say
Customers rave about the agency’s knowledgeable, helpful staff who take care of every detail, though a single complaint mentions unexpected fees and rude service.
AI-generated from 14 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive agents (Nathalie, Aline, Amin, Micheline)
- Deep knowledge of destinations and budgets
- Proactive problem‑solving (e.g., airline strikes)
- Handles all details, making travel planning easy
- Consistently praised for professionalism
Areas to watch
Friction points or concerns that come up more than once.
- One reviewer reported hidden $300 surcharge and rude behavior
- Limited feedback on price transparency
Recurring themes
Topics customers talk about most often in their feedback.
staffexpertisefull‑service supportpricing concerns
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…