57
InputKit score
4.2
Google rating
41 reviews · 41% replied
10
Years in business
Laval, Quebec
Voyage Essence-ciel
AI summary
Voyage Essence‑ciel is a travel agency based in Laval, Quebec that helps customers plan and book vacations. It offers a wide range of services including flight and cruise packages, all‑inclusive trips, last‑minute deals, and specialty tours such as Disney, golf, adventure, and wedding travel. Clients can choose from many destinations worldwide, and the agency also provides travel insurance, electronic tickets, and personalized advice.
AI summary
What the reviews say
Most travelers praise the agency’s friendly staff and personalized service, though a few have experienced booking mishaps.
AI-generated from 32 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Responsive agents who answer quickly
- Personalized itinerary planning
- Helpful assistance during trips
- Experienced staff like Louise and Julie
- Competitive pricing on packages
Areas to watch
Friction points or concerns that come up more than once.
- Occasional price or availability changes after confirmation
- Some customers report poor follow‑up on group bookings
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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