EN

4.4

Google rating

557 reviews · 88% replied

Mount Royal, Quebec

Volvo Cars Mont-Royal

Not an award winner

AI summary

Volvo Cars Mont‑Royal is a Volvo dealership located on Boulevard Décarie in Mount Royal, Quebec. It sells new and certified‑pre‑owned Volvo models—including electric, hybrid, gasoline, SUVs and wagons—and provides financing, test‑drive scheduling, and special offers. The centre also offers after‑sales services such as maintenance, repairs, genuine parts, accessories, 24/7 roadside assistance, and EV charging solutions.

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Volvo Cars Mont-Royal
Volvo Cars Mont-Royal
Volvo Cars Mont-Royal
Volvo Cars Mont-Royal

AI summary

What the reviews say

Customers rave about the attentive, knowledgeable staff and hassle‑free buying experience, though a few have run into slow service‑department replies or occasional vehicle prep hiccups.

AI-generated from 36 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, knowledgeable staff who explain options clearly
  • Prompt, courteous communication via texts and calls
  • No‑pressure sales; transparent and honest
  • Smooth delivery, often with cars covered
  • Specific team members repeatedly praised (Mike, Mathis, Rémi, Maria, Patrick)

Areas to watch

Friction points or concerns that come up more than once.

  • Service department sometimes slow to return calls
  • Occasional rude or inattentive staff
  • Isolated vehicle preparation issues (e.g., brake problems)
  • Appointment cancellations without alternatives

Recurring themes

Topics customers talk about most often in their feedback.

staffcommunicationsales experienceservice departmentvehicle preparation

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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