/100
56
InputKit score
4.4
Google rating
30 reviews · 97% replied
Québec City, Quebec
Vivarium – Extermination Ville de Québec
Not an award winner
AI summary
What the reviews say
Customers consistently praise Vivarium for quick, professional pest control with friendly, competent staff and safe products, though a few have experienced miscommunication about specific treatments.
AI-generated from 17 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Polite, knowledgeable technicians (e.g., David)
- Fast response and thorough treatment
- Use of child‑ and pet‑safe products
- Clear explanations and good follow‑up
- Bilingual service (English/French)
Areas to watch
Friction points or concerns that come up more than once.
- Occasional mismatch between requested and applied treatment
- Weekend phone support not always available
Recurring themes
Topics customers talk about most often in their feedback.
staff professionalismresponse timeproduct safetycommunication
Reviews
What customers say, pulled from verified Google reviews.
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