/100
65
InputKit score
4.4
Google rating
554 reviews · 71% replied
5
Years in business
AI summary
What the reviews say
Most customers praise Vivarium for polite, knowledgeable staff who arrive on time, explain the work, and deliver effective pest control, though occasional scheduling hiccups and pricing complaints appear.
AI-generated from 342 reviews. May contain inaccuracies.
Reviews per month
Peak: 73 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, courteous technicians
- Prompt arrivals and punctuality
- Clear explanations and thorough inspections
- Effective treatments for ants, wasps, rodents
- Responsive follow‑up and warranty support
Areas to watch
Friction points or concerns that come up more than once.
- Scheduling delays and missed appointments
- High prices and unclear contracts
- Inconsistent follow‑up on some cases
- Occasional ineffective treatments
Recurring themes
Topics customers talk about most often in their feedback.
staff professionalismresponse timetreatment effectivenesspricingcommunication
Reviews
What customers say, pulled from verified Google reviews.
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