59
InputKit score
3.8
Google rating
39 reviews · 84% replied
11
Years in business
Gatineau, Quebec
Vitrerie de la Vallée - Vitrerie Gatineau - Vitrerie Outaouais
AI summary
Vitrerie de la Vallée is a Gatineau‑based company that designs, fabricates and installs custom glass and aluminium products. They provide residential solutions such as shower enclosures, glass railings, pantry doors and aluminium windows and patio doors, and also handle commercial and institutional projects. With over 30 years of experience, they offer online quotes and on‑site consultations at competitive prices.
AI summary
What the reviews say
Customers praise Vitrerie de la Vallée for its high‑quality custom glass, fast turnaround and friendly, professional staff, but several complain about missed appointments and poor follow‑up on quotes.
AI-generated from 25 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High‑quality custom glass and shower doors
- Competitive pricing, often cheaper than rivals
- Fast installation and same‑day service
- Courteous, professional staff and helpful sales reps
- Spacious showroom with on‑site assembly
Areas to watch
Friction points or concerns that come up more than once.
- Missed or delayed measurement appointments
- Poor communication on quotes and follow‑up
- Order delays for some items
- Inconsistent scheduling reliability
Recurring themes
Topics customers talk about most often in their feedback.
No recurring themes identified yet.
Reviews
What customers say, pulled from verified Google reviews.
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