58
InputKit score
4.4
Google rating
68 reviews · 34% replied
9
Years in business
Boisbriand, Quebec
Vacances Le Faubourg/Virtuoso
AI summary
Vacances le Faubourg is a travel agency based in Boisbriand, Quebec that helps clients plan and book a wide range of vacations, including all‑inclusive resorts, cruises, custom itineraries, group trips, golf holidays and destination weddings. Their team of advisors works with major suppliers such as Transat and Air Canada to offer negotiated group rates and personalized service.
AI summary
What the reviews say
Most travelers praise the agency for friendly, knowledgeable staff and fast, personalized service, though a few cite poor follow‑up and occasional rudeness.
AI-generated from 48 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Martine and Benoit consistently receive high marks
- Quick responses and thorough travel advice
- Personalized itineraries that match client needs
- Helpful support before, during and after trips
- Family‑run vibe makes clients feel valued
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on some inquiries
- Occasional reports of rude or dismissive attitude
- Refund‑policy fees not clearly explained
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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