54
InputKit score
3.2
Google rating
901 reviews · 10% replied
13
Years of activity on Google
Québec City, Quebec
U-Haul De Québec-Déménagement Et Entreposage
AI summary
U‑Haul de Québec is a rental center in Quebec City that lets customers rent moving trucks, vans, and a range of trailers, as well as U‑Box portable storage containers. They also provide self‑storage units, moving supplies such as boxes, pads and tape, propane delivery, and sell used trucks. Reservations can be made online and the location offers roadside assistance, trailer hitches and moving‑helper services.
AI summary
What the reviews say
Customers find U‑Haul Québec often cheap and convenient, but long waits, poor communication and billing issues dominate the experience.
AI-generated from 529 reviews. May contain inaccuracies.
Reviews per month
Peak: 17 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Low rental prices
- Helpful staff on occasional visits
- Wide variety of trucks and accessories
- Online reservation option
- Clean trucks when available
Areas to watch
Friction points or concerns that come up more than once.
- Hours‑long lines even with reservations
- Frequent billing errors and hidden fees
- Rude or unresponsive customer service
- Inconsistent equipment availability
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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