51
InputKit score
3.2
Google rating
469 reviews · 10% replied
Montreal, Quebec
U-Haul De Montréal-Ouest-déménagement Et Entreposage
AI summary
U‑Haul Montréal‑Ouest is a rental center where customers can rent moving trucks, trailers, and U‑Box portable storage containers, and also use on‑site self‑storage units. The location sells moving supplies such as boxes, packing tape, and offers propane delivery and other accessories. It operates seven days a week with extended hours and can be reached at (514) 364‑1891.
AI summary
What the reviews say
Customers report frequent long waits, reservation mix‑ups and poor communication, but a few staff members receive praise for friendly service.
AI-generated from 313 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful staff members like Azeez, Daniel and John
- Generally low rental prices
- Clean trucks and trailers when available
- Convenient location near the highway
Areas to watch
Friction points or concerns that come up more than once.
- Long lines and understaffed counters
- Frequent reservation errors and over‑booking
- Hidden fees and disputed fuel charges
- Unresponsive phone support
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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