56
InputKit score
3.6
Google rating
697 reviews · 16% replied
9
Years of activity on Google
Laval, Quebec
U-Haul De Laval-Déménagement Et Entreposage
AI summary
U‑Haul of Laval is a rental center in Laval, Quebec that lets customers rent moving trucks, various trailers (including car and motorcycle carriers), and U‑Box portable storage containers. They also provide self‑storage units, moving supplies, propane delivery, and used trucks for sale. A free month of storage is included with any local truck or trailer rental.
AI summary
What the reviews say
Customers praise the courteous, bilingual team and the clean equipment, but long waits and surprise fees are common complaints.
AI-generated from 424 reviews. May contain inaccuracies.
Reviews per month
Peak: 20 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, bilingual staff (especially Christopher, Sami, Amine)
- Fast checkout and return when staff are present
- Clean, well‑maintained trucks and trailers
- Wide selection of moving supplies and storage units
- Competitive prices for short‑term rentals
Areas to watch
Friction points or concerns that come up more than once.
- Long lines and understaffed periods
- Forced or undisclosed insurance and extra charges
- Inconsistent reservation handling and equipment availability
- Occasional billing errors and poor phone support
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…