3.7

Google rating

343 reviews · 21% replied

12

Years in business

Dollard-Des Ormeaux, Quebec

U-Haul De Dollard-Des Ormeaux-Déménagement Et Entreposage

Not an award winner

AI summary

U‑Haul in Dollard‑Des‑Ormeaux is a rental center where customers can rent moving trucks, trailers, U‑Box containers and self‑storage units (including climate‑controlled options). The location also sells moving supplies such as boxes, packing tape, offers moving‑assistant services, propane delivery, and used trucks for sale. It operates daily with extended evening hours.

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U-Haul De Dollard-Des Ormeaux-Déménagement Et Entreposage
U-Haul De Dollard-Des Ormeaux-Déménagement Et Entreposage
U-Haul De Dollard-Des Ormeaux-Déménagement Et Entreposage
U-Haul De Dollard-Des Ormeaux-Déménagement Et Entreposage

AI summary

What the reviews say

Customers praise the friendly staff and clean trucks, but frequent complaints about hidden fees, reservation mix‑ups and inconsistent service hurt the overall experience.

AI-generated from 218 reviews. May contain inaccuracies.

Reviews per month

Peak: 11 reviews in Jul

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, helpful employees (Gerald, Shannon, Victoria)
  • Clean, well‑maintained vehicles
  • Fast pick‑up and drop‑off when staff are present
  • Convenient location and ample parking

Areas to watch

Friction points or concerns that come up more than once.

  • Unexpected extra charges (fuel, mileage, insurance)
  • Reservations often changed or unavailable
  • Long waits and understaffed periods
  • Inconsistent communication and rude attitudes

Recurring themes

Topics customers talk about most often in their feedback.

staffpricingreservation reliabilitywait times

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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