61
InputKit score
4.0
Google rating
511 reviews · 37% replied
10
Years in business
Trois-Rivières, Quebec
Trévi Trois-Rivières
AI summary
Trévi Trois‑Rivières is a long‑standing retailer and service provider for outdoor living in the Mauricie region. They sell and install in‑ground, above‑ground and integrated pools, spas, garden furniture, gazebos and saunas, and also carry pool and spa chemicals, pumps, filters and related equipment. In addition, they offer maintenance services such as opening/closing pools and spas, cleaning, water balancing, and seasonal snow removal.
AI summary
What the reviews say
Customers praise Trévi’s friendly staff, quick repairs and solid installation work, but many complain about inconsistent after‑sales service and communication delays.
AI-generated from 340 reviews. May contain inaccuracies.
Reviews per month
Peak: 99 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Responsive technicians for urgent repairs
- Knowledgeable staff like Éric, Edith and Vincent
- Professional, timely installations
- Wide product selection and competitive pricing
- Helpful water‑testing and spa advice
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales support often slow or unresponsive
- Miscommunication on delivery dates and parts
- Occasional installation errors or missing items
- Perceived pressure or poor follow‑up from some sales reps
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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