58
InputKit score
3.1
Google rating
638 reviews · 59% replied
11
Years in business
Mirabel, Quebec
Trévi Siège social
AI summary
Trevi is a retailer that sells in‑ground and above‑ground swimming pools, spas, and related equipment and accessories. It also offers pool chemicals, free online maintenance courses, a loyalty program, and free delivery on orders over $50. Customers can shop online for pools and accessories, often with promotions and discounts.
AI summary
What the reviews say
Customers praise the knowledgeable, friendly staff and good product selection, but the after‑sales service and installation reliability are repeatedly criticized.
AI-generated from 535 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable, courteous sales team
- Wide product range and competitive pricing
- Helpful water‑testing and advice
- Prompt service when technicians show up
- Professional installation on rare occasions
Areas to watch
Friction points or concerns that come up more than once.
- Frequent missed appointments and poor communication
- Warranty claims often denied or delayed
- Installation errors and unfinished work
- Customer‑service staff perceived as rude
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…