Trévi Québec

Not an award winner

AI summary

Trévi Québec is a retailer in Québec City that sells in‑ground and above‑ground swimming pools, spas, and related equipment and accessories. They also carry pool chemicals, offer free online maintenance courses, a loyalty program, and free delivery on orders over $50. The store runs regular promotions on pools, spas, cleaning robots and chemicals.

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AI summary

What the reviews say

Customers praise Trévi Québec for its knowledgeable staff, good product range and fair prices, but many complain about after‑sales support and communication lapses.

AI-generated from 1284 reviews. May contain inaccuracies.

Reviews per month

Peak: 52 reviews in Jul

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Knowledgeable staff who explain options clearly
Wide selection of pools, spas and accessories
Generally friendly and courteous service
Competitive pricing and frequent promotions
Installation teams are often fast and professional

Areas to watch

Friction points or concerns that come up more than once.

After‑sales support is slow or unresponsive
Installation dates often delayed or poorly coordinated
Hard to reach anyone by phone
Warranty claims sometimes denied or mishandled

Recurring themes

Topics customers talk about most often in their feedback.

staff expertisepricinginstallationafter‑sales servicecommunication

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say

Review breakdown