61
InputKit score
3.9
Google rating
1,252 reviews · 70% replied
11
Years in business
Pointe-Claire, Quebec
Trévi Montréal (Pointe-Claire)
AI summary
Trévi Montréal (Pointe‑Claire) is a retailer that sells in‑ground and above‑ground swimming pools, spas, and related equipment and accessories. They also carry pool and spa chemicals, offer free online maintenance courses, a loyalty rewards program, and free delivery on orders over $50. The store runs regular promotions on pools, spas, cleaning robots and chemicals.
AI summary
What the reviews say
Customers praise the knowledgeable staff, good product range and helpful water‑testing, but many complain about poor after‑sales support and hard‑to‑reach phone service.
AI-generated from 996 reviews. May contain inaccuracies.
Reviews per month
Peak: 25 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable and friendly staff
- Wide selection of pool and spa products
- Helpful water‑testing and chemistry advice
- Quick delivery for many items
- Some employees go above and beyond (e.g., Alain, Paul, Gaël)
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales service often slow or unresponsive
- Phone/online support hard to reach
- Installation delays and mis‑communication
- High prices and strict return policy
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…