63
InputKit score
4.3
Google rating
1,602 reviews · 75% replied
8
Years in business
Mascouche, Quebec
Trévi
AI summary
Trévi is a Mascouche‑based retailer that sells in‑ground and above‑ground swimming pools, spas, and related equipment and accessories. They also carry pool chemicals, offer free online maintenance courses, a loyalty points program, and free delivery on orders over $50. The store runs regular promotions on pools, spas, chemicals and cleaning robots.
AI summary
What the reviews say
Customers praise the courteous staff, good product knowledge and large inventory, but many complain about poor after‑sales service and installation issues.
AI-generated from 1326 reviews. May contain inaccuracies.
Reviews per month
Peak: 41 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, smiling staff
- Knowledgeable sales reps (e.g., Jeremy, Kyle, Sébastien)
- Wide product selection and clean showroom
- Helpful water‑testing and pool‑care advice
- Prompt delivery when scheduled
Areas to watch
Friction points or concerns that come up more than once.
- Installation delays and sloppy workmanship
- Hard to reach after‑sales support
- Unexpected extra fees and contract pressure
- Inconsistent product availability
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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