68
InputKit score
4.3
Google rating
850 reviews · 93% replied
10
Years in business
Levis, Quebec
Trévi Lévis
AI summary
Trévi Lévis is a retail store in Lévis, Quebec that sells in‑ground and above‑ground swimming pools, spas, and related equipment and accessories. They also carry pool chemicals and offer free online maintenance courses, a loyalty program, and free delivery on orders over $50. The shop runs regular promotions on pools, spas, chemicals and cleaning robots.
AI summary
What the reviews say
Customers generally love Trévi Lévis for its knowledgeable staff, good product range and friendly service, but many complain about after‑sales follow‑up and installation hiccups.
AI-generated from 691 reviews. May contain inaccuracies.
Reviews per month
Peak: 19 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable, friendly staff (Carole, Stéphane, Rose, Martin)
- Wide selection of pools, spas and outdoor gear
- Quick, courteous service when appointments are kept
- High‑quality, locally‑made products praised
- Helpful advice and no‑pressure sales approach
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales response often slow or nonexistent
- Installation delays, missing parts, or sloppy workmanship
- Hidden fees or contract misunderstandings
- Inconsistent service quality among employees
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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