69
InputKit score
4.3
Google rating
154 reviews · 40% replied
10
Years in business
Granby, Quebec
Trévi Granby
AI summary
Trévi Granby is a family‑owned retailer in Granby, Quebec that sells and services swimming pools and spas. They offer a range of products including above‑ground and in‑ground pools, as well as swim‑in and outdoor spas, and provide installation, repair, opening/closing, water analysis, and landscaping services. The shop has been operating since 1999 and serves customers with seasonal maintenance plans.
Honorable mention
Recognized for client excellence
Distinguished for exemplary client commitment, just below the winner threshold for the Prix Excellence Client.
AI summary
What the reviews say
Customers consistently praise Trévi Granby for quick, friendly service, knowledgeable staff and clean, professional installations, though a few have experienced scheduling delays or pricing confusion.
AI-generated from 102 reviews. May contain inaccuracies.
Reviews per month
Peak: 8 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, courteous service from store to installation
- Highly knowledgeable staff, especially Amélie, Carl and Alex
- Clean, professional installations and reliable pool maintenance
- Competitive pricing and flexible financing options
- Responsive after‑sales support and warranty handling
Areas to watch
Friction points or concerns that come up more than once.
- Occasional delays or missed appointment dates
- Some customers report higher than advertised prices
- Limited service radius for out‑of‑area clients
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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