/100
57
InputKit score
4.5
Google rating
616 reviews · 36% replied
8
Years in business
AI summary
What the reviews say
Most customers praise Transport Billy for friendly, fast crews and careful handling, but a notable minority report serious delays, damage, and poor communication.
AI-generated from 531 reviews. May contain inaccuracies.
Reviews per month
Peak: 21 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, upbeat staff (William, Guillaume, Simon, etc.)
- Quick, efficient moves and deliveries
- Careful packing and protection of furniture
- Responsive when issues are addressed
- Competitive pricing for many jobs
Areas to watch
Friction points or concerns that come up more than once.
- Frequent late arrivals and schedule changes
- Damage to furniture, floors, or appliances
- Poor post‑move communication and billing issues
- Inconsistent equipment (wrong truck size, lack of covers)
Recurring themes
Topics customers talk about most often in their feedback.
staff behaviortimelinessdamagecommunicationpricing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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