61
InputKit score
4.7
Google rating
192 reviews · 61% replied
4
Years in business
Montreal, Quebec
Toutou Village
AI summary
Toutou Village is a Montreal‑based pet store that also offers mobile grooming services for dogs, cats and other small animals. Customers can buy food, toys, and care products in the shop, or schedule a door‑to‑door grooming appointment where the pet is picked up, groomed in a professional salon, and returned home. The business provides standard grooming tasks such as nail trimming, ear cleaning, medicated baths and de‑tangling, and operates with set opening hours.
AI summary
What the reviews say
Customers rave about Toutou Village’s caring staff, expert grooming (especially for nervous or senior animals), and clean, well‑stocked shop, though a few isolated incidents have raised concerns.
AI-generated from 164 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Gentle, patient handling of anxious or senior pets
- Highly skilled groomers (especially Hamid, Yulia, Yullia)
- Clean, organized salon with convenient pick‑up/drop‑off service
- Wide selection of quality pet supplies at reasonable prices
- Responsive booking reminders and flexible appointments
Areas to watch
Friction points or concerns that come up more than once.
- Occasional miscommunication about services or pricing
- Rare reports of rushed or unsatisfactory cuts
- Long wait times for popular slots
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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