EN

3.6

Google rating

68 reviews · 44% replied

9

Years of activity on Google

Montreal, Quebec

TOURS CHANTECLERC INC.

Not an award winner

AI summary

Tours Chanteclerc is a Montreal‑based travel agency with 55 years of experience that sells packaged group tours, cruises and circuit trips to more than 100 destinations worldwide. It organizes trips across seven categories—including North America, Europe, Caribbean, Pacific islands and mountain tours—and offers a portal for travelers and travel‑agent partners.

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TOURS CHANTECLERC INC.
TOURS CHANTECLERC INC.
TOURS CHANTECLERC INC.
TOURS CHANTECLERC INC.

AI summary

What the reviews say

Tours Chanteclerc delivers impressive itineraries and enthusiastic guides on some trips, but many travelers report poor organization, rushed schedules and sub‑par accommodations.

AI-generated from 37 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in Dec

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Guides like Rania (Egypt) and Tip (Thailand) receive high praise
  • Scenic destinations and historic sites are often highlighted
  • Some customers note quick, helpful service when issues are addressed
  • Long‑standing reputation (50 years) gives a sense of reliability

Areas to watch

Friction points or concerns that come up more than once.

  • Frequent delays, mis‑communication and last‑minute info
  • Over‑packed schedules with short‑lived activities
  • Hotels often far from sites, rooms outdated
  • Inconsistent handling of complaints and refunds

Recurring themes

Topics customers talk about most often in their feedback.

guide qualityitinerary pacingaccommodation standardscustomer service responsiveness

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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