/100
54
InputKit score
4.4
Google rating
299 reviews · 53% replied
AI summary
What the reviews say
Most travelers love Tourika’s well‑organized New York trips, praising friendly guides and reliable drivers, though a few have experienced cancellations and occasional staff issues.
AI-generated from 28 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable, enthusiastic guides (Julien, Nicole, Mikael)
- Punctual, courteous drivers (Guy, Steve, Gabriel)
- Clear itinerary and good city coverage
- Helpful assistance with lost items
- Good value for a multi‑day package
Areas to watch
Friction points or concerns that come up more than once.
- Occasional trip cancellations and refund delays
- Inconsistent pickup locations for Quebec guests
- Isolated reports of staff misconduct
Recurring themes
Topics customers talk about most often in their feedback.
guidesdriversitinerarycancellationscustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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