4.9

Google rating

281 reviews · 96% replied

2

Years in business

Québec City, Quebec

Toiture & Isolation Provinciale - Isolation Grenier, Entretoit Ville de Québec

Not an award winner

AI summary

Toiture & Isolation Provinciale is a Québec City-based company specializing in building insulation, particularly attic and between-roof insulation. Their services include blown-in wool insulation, spray polyurethane insulation, thermal insulation between roofs, soundproofing, mold treatment, and insulation removal. They serve the Lebourgneuf and Les Rivières areas and surrounding regions, and are part of the Réseau des Professionnels de l'Habitation du Québec (RPHQ).

Toiture & Isolation Provinciale - Isolation Grenier, Entretoit Ville de Québec
Toiture & Isolation Provinciale - Isolation Grenier, Entretoit Ville de Québec
Toiture & Isolation Provinciale - Isolation Grenier, Entretoit Ville de Québec
Toiture & Isolation Provinciale - Isolation Grenier, Entretoit Ville de Québec

AI summary

What the reviews say

Customers overwhelmingly praise the professionalism, courtesy, and quality of insulation work, with many highlighting clear communication and clean execution. A small number of reviewers report serious issues including water infiltration after work, missed appointments, and poor follow-up on complaints.

AI-generated from 191 reviews. May contain inaccuracies.

Reviews per month

Peak: 17 reviews in Apr

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Professional and courteous team
  • High-quality, careful insulation work
  • Clear explanations before and after
  • Pricing matches the original quote
  • Quick, efficient, and clean execution

Areas to watch

Friction points or concerns that come up more than once.

  • Water infiltration reported after work
  • Missed appointment with no callback
  • Poor complaint follow-up and service
  • Occasional communication delays on quotes

Recurring themes

Topics customers talk about most often in their feedback.

staff professionalismwork qualitypricing transparencycommunicationafter-sales service

Reviews

What customers say, pulled from verified Google reviews.

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