/100
50
InputKit score
4.3
Google rating
89 reviews · 2% replied
10
Years of activity on Google
AI summary
What the reviews say
Most customers rave about the caring staff, good prices and tidy results, though a few have run into missed appointments or occasional rough handling.
AI-generated from 65 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, friendly welcome from the team
- Gentle, skilled handling of cats and dogs
- Personalized care – pets treated like family
- Reasonable prices and last‑minute slots
- Clean shop; pets leave smelling fresh
Areas to watch
Friction points or concerns that come up more than once.
- Missed or poorly communicated appointments
- Some staff come off unfriendly or unprofessional
- Occasional extra fees or over‑charging
- Rare reports of rough handling (cage, tight collar)
Recurring themes
Topics customers talk about most often in their feedback.
staff attitudeappointment reliabilitypricingpet handlingfacility cleanliness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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