/100
54
InputKit score
4.7
Google rating
54 reviews · 17% replied
7
Years in business
AI summary
What the reviews say
Most customers rave about the gentle, professional care and skilled staff, saying their pets leave looking great and stress‑free, though a few have reported painful mishaps.
AI-generated from 47 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Gentle, patient handling of anxious cats and dogs
- Highly skilled staff, especially Caroline
- Clear communication and reassurance during appointments
- Consistently precise cuts and nail trims
- Fast, efficient service for routine grooming
Areas to watch
Friction points or concerns that come up more than once.
- Occasional burns or cuts reported
- Inconsistent pricing vs. quoted estimate
- Some staff perceived as less gentle
- Rare rushed appointments
Recurring themes
Topics customers talk about most often in their feedback.
staff expertiseanxious‑pet handlingservice speedpricing consistencysafety concerns
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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