65
InputKit score
4.5
Google rating
83 reviews · 71% replied
11
Years in business
Rosemère, Quebec
Toilettage Focus animal
AI summary
Focus Animal in Rosemère offers professional grooming services for dogs and cats, a private cat grooming suite, and short‑ or long‑term cat boarding. They also run a boutique that sells specialty dry and raw pet food, bulk treats, and health‑care products. The business is owned by Marie‑Lou, who has over twenty years of experience in pet care and grooming.
AI summary
What the reviews say
Most clients rave about the caring staff and gentle handling, though a few have experienced rough service or pricing issues.
AI-generated from 62 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, patient groomers (especially Laurie)
- Calm environment for anxious pets
- Thorough grooming, even paw cleaning
- Clean, welcoming salon
- Responsive communication and updates
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent results from some groomers
- Occasional over‑charging for accessories
- Long wait times reported after staff changes
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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