/100
59
InputKit score
4.0
Google rating
46 reviews · 78% replied
8
Years of activity on Google
AI summary
What the reviews say
Most customers love the warm staff and the excellent grooming results, but a handful report missed appointments and poor communication.
AI-generated from 32 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, welcoming staff
- Consistently high‑quality grooming
- Quick nail‑trim service
- Pleasant scented treatments
- Owner Dawn praised for attentiveness
Areas to watch
Friction points or concerns that come up more than once.
- Late or missed appointments
- Cats left unattended for hours
- Instructions sometimes ignored
- Occasional rude interactions
Recurring themes
Topics customers talk about most often in their feedback.
staffgrooming qualitywait timecommunicationanimal handling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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