4.6

Google rating

1,475 reviews · 98% replied

Terrebonne, Quebec

Terrebonne Ford

Not an award winner

AI summary

Terrebonne Ford is a Ford dealership in Terrebonne, Quebec, offering a large inventory of new and used Ford cars, SUVs, trucks and commercial vehicles, including hybrid and electric models. The showroom also provides service, parts, accessories, a tire center, financing options, and free trade‑in evaluations, with online scheduling for sales and service appointments. Customers can book test drives and take advantage of current promotions and incentives.

Terrebonne Ford
Terrebonne Ford
Terrebonne Ford
Terrebonne Ford

AI summary

What the reviews say

Customers overwhelmingly praise the friendly, knowledgeable staff and smooth buying experience, though a minority report long wait times and occasional service mishaps.

AI-generated from 900 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Attentive, pressure‑free sales reps (Loïc, Martin, Alexandre)
  • Fast, courteous service and clear explanations
  • Helpful loan/finance process
  • Clean vehicles with full‑tank delivery
  • Convenient courtesy cars and shuttle service

Areas to watch

Friction points or concerns that come up more than once.

  • Long wait times for some service appointments
  • Occasional parts or repair errors
  • Inconsistent communication on recalls or paperwork

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessservice speedvehicle deliverycommunication

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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