4.1

Google rating

100 reviews · 48% replied

Rosemère, Quebec

TELUS

Not an award winner

AI summary

TELUS is a telecommunications company that provides services such as wireless mobility, internet, TV and entertainment, as well as security and smart‑home solutions. Through its My TELUS portal, customers can manage accounts, view service status, and get support. The company also highlights its commitment to social impact, diversity, and reconciliation with Indigenous communities.

TELUS
TELUS
TELUS
TELUS

AI summary

What the reviews say

Customers rave about friendly, knowledgeable staff and good deals, but a few cite long waits and hidden fees.

AI-generated from 18 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Staff members like Zachary, Rayan, and Leïla praised for courtesy
  • Clear explanations and helpful advice
  • Competitive pricing and special offers
  • Quick problem resolution by Mehdi

Areas to watch

Friction points or concerns that come up more than once.

  • Long wait times on busy days
  • Occasional hidden fees
  • Inconsistent after‑sales support

Recurring themes

Topics customers talk about most often in their feedback.

staffpricingwait timeafter‑sales service

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

Loading reviews…