60
InputKit score
4.5
Google rating
57 reviews · 72% replied
10
Years in business
Chicoutimi, Quebec
TELUS
AI summary
TELUS is a Canadian telecommunications company that offers wireless phone plans, high‑speed internet, TV and entertainment services, as well as security and smart‑home solutions. Customers can manage their accounts, view bills and get support through the My TELUS portal. The company also highlights its social‑impact initiatives, including a commitment to Indigenous reconciliation.
AI summary
What the reviews say
Customers rave about the courteous, efficient staff and low prices at TELUS Chicoutimi, noting a clean store and smooth service, with only a few isolated incidents of rude behavior.
AI-generated from 41 reviews. May contain inaccuracies.
Reviews per month
Peak: 9 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Rayane, Jacob, Philippe)
- Fast, hassle‑free setup and problem resolution
- Competitive pricing and good contract advice
- Clean, well‑organized store environment
- Consistently polite and attentive customer service
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude or dismissive employee
- Inconsistent handling of warranty/repair issues
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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