TELUS

Not an award winner

AI summary

TELUS is a Canadian telecommunications company that offers wireless phone service, high‑speed Internet, TV and entertainment packages, and security and smart‑home solutions. It also provides health‑related services and a customer rewards program, all managed through its My TELUS portal.

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AI summary

What the reviews say

Most customers praise TELUS Alma for its friendly, fast service and knowledgeable staff, though a handful report rude calls and contract‑cancellation hassles.

AI-generated from 31 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in Mar

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Friendly, patient staff (Jacob, Alicia, Rayan)
Quick and efficient service
Good product knowledge and clear explanations
Reasonable pricing praised by several customers

Areas to watch

Friction points or concerns that come up more than once.

Rude or unresponsive phone support
Confusing or high cancellation fees

Recurring themes

Topics customers talk about most often in their feedback.

staff attitudespeed of servicepricingcontract issues

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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Opening hours

Related links

What the reviews say

Review breakdown