57
InputKit score
4.5
Google rating
172 reviews · 6% replied
10
Years in business
Blainville, Quebec
Sugar Spice Lounge and Spa Fontainebleau
AI summary
Sugar Spice Lounge and Spa Fontainebleau is a luxury beauty salon and spa chain in the North Shore of Montreal, with locations in Blainville, Laval and Rosemère. In addition to in‑salon hair, skin and body treatments, the brand runs an online shop that sells professional hair‑care, skin‑care, styling tools and accessories from brands like Kérastase, L’Oréal Professionnel and G.M. Collin. Shoppers can join the Sugar Club loyalty program for points and rewards, enjoy free shipping on orders over $75, and a portion of each bag sold supports the Quebec Cancer Foundation.
AI summary
What the reviews say
Customers love the friendly staff, especially colorists like Manon, and praise the clean, chic environment, but some are put off by high prices and occasional service inconsistencies.
AI-generated from 113 reviews. May contain inaccuracies.
Reviews per month
Peak: 8 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly skilled colorists (Manon, Amy) deliver excellent results
- Warm, welcoming atmosphere and clean facilities
- Professional nail and spa services praised
- Good experience for kids and families
- Friendly, attentive staff across services
Areas to watch
Friction points or concerns that come up more than once.
- Pricing often seen as high or unclear
- Noise level can be disruptive
- Inconsistent results with some stylists
- Occasional customer service issues at checkout
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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