/100
60
InputKit score
4.6
Google rating
29 reviews · 93% replied
14
Years in business
AI summary
What the reviews say
Customers consistently praise Lana’s professionalism, friendly service, and the spa’s clean, relaxing environment, while offering many affordable beauty treatments.
AI-generated from 24 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, friendly staff with a positive attitude
- Wide range of services (facials, massages, laser, waxing, nails)
- Clean, cozy and relaxing atmosphere
- Reasonable prices and good value
- Long‑term clients praise consistency and attentiveness
Areas to watch
Friction points or concerns that come up more than once.
- Occasional scheduling or booking mix‑ups
- Isolated reports of rushed or rude interactions
- One complaint about short‑lasting nail work
Recurring themes
Topics customers talk about most often in their feedback.
staffpricingservice varietyambiancecustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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